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    Dyersburg State Community College
   
 
  Oct 20, 2017
 
 
    
2017-2018 Student Handbook and Catalog
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BUSN 1350 - Sales and Service

Credits: 3
**Not Part of a Tennessee Transfer Pathway**

As Needed
Prerequisites: ENGL 0810 , MATH Competencies 1-5 , READ 0810  

This course is an introduction to the fundamentals of customer service and selling. Topics include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies and cultivating repeat business through service. 3 hours lecture

TN eCampus Equivalent Course - BUSN 1350

Syllabus



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