Dec 02, 2020  
2018-2019 Catalog and Student Handbook 
    
2018-2019 Catalog and Student Handbook [ARCHIVED CATALOG]

Add to Personal Catalog (opens a new window)

BUSN 1350 - Sales and Service

Credits: 3
**Not Part of a Tennessee Transfer Pathway**

As Needed
Prerequisites: ENGL 0810 , MATH Competencies 1-5 , READ 0810  

This course is an introduction to the fundamentals of customer service and selling. Topics include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies and cultivating repeat business through service. 3 hours lecture

TN eCampus Equivalent Course - BUSN 1350

Syllabus



Add to Personal Catalog (opens a new window)