BUSN 1350 - Sales and Service

Credits: 3
**Not Part of a Tennessee Transfer Pathway**

F, Sp, Su - TN eCampus
Prerequisites: ENGL 0810, MATH Competencies 1-5, READ 0810

This course is an introduction to the fundamentals of customer service and selling. Topics include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies and cultivating repeat business through service. 3 hours lecture.

TN eCampus Equivalent Course - BUSN 1350

Syllabus