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Dec 10, 2024
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BUSN 1350 - Sales and ServiceCredits: 3 **Not Part of a Tennessee Transfer Pathway**
F, Sp, Su - TN eCampus Prerequisites: ENGL 0810 , MATH Competencies 1-5 , READ 0810
This course is an introduction to the fundamentals of customer service and selling. Topics include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies and cultivating repeat business through service. 3 hours lecture.
TN eCampus Equivalent Course - BUSN 1350
Syllabus
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